Q1: What are your main products?

A: We supply full‑series metal abrasives including steel shot, steel grit, cut wire shot, and various shot blasting machines & surface treatment equipment.

Q2: Can you customize products according to my requirements?

A: Yes. We can customize abrasive particle size, hardness, and shot‑blasting machine working parameters based on your actual working conditions.

Q3: What is your MOQ?

A: Small trial orders are acceptable. MOQ differs for abrasives and machines. Please send us your demand for exact details.

Q4: How long is your production & delivery lead‑time?

A: Standard abrasives: 7‑10 working days. Standard machines: 10‑15 working days. Custom‑made orders require longer time.

Q5: What is your export packing way?

A: Metal abrasives: 25kg woven bags or 1000kg jumbo bags. Shot blasting machines: seaworthy fumigated wooden cases.

Q6: Do you provide product test reports?

A: Yes, test reports for metal abrasives are available upon your request.

Q7: What countries do you mainly export to?

A: Our products are exported to Southeast Asia, Middle East, Europe, America and many other regions around the world.

Q8: What payment terms do you accept?

A: We support T/T, L/C at sight and other negotiable payment terms.

Q9: How to choose suitable steel shot or steel grit?

A: It depends on your workpiece material, required surface roughness and blasting purpose. You may tell us your working condition for our recommendation.

Q10: What is the difference between steel shot and steel grit?

A: Steel shot produces smooth rounded surface. Steel grit creates sharp etching profile for high adhesion coating.

Q11: Do you supply spare parts for shot blasting machines?

A: Yes. Wear‑resistant parts such as impeller, blades, liners are available for supply.

Q12: What after‑sales service do you offer for machines?

A: We provide English operation manual, online technical guidance and after‑sales consultation.

Q13: Do you support on‑site installation guidance?

A: Off‑site service can be arranged. Related travel cost shall be borne by buyers.

Q14: How can I get an accurate quotation?

A: Please inform us of product specifications, quantity and destination port, we will quote within 24 working hours.

Q15: What should I do if I have quality problems after receiving goods?

A: Please provide photos or test evidence. We will quickly evaluate and give a proper solution.